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A platform providing innovative, customer-centric solutions for automotive dealerships.
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REAL DEALER EXPERIENCE
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DealerApproved Product Information
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Equity Mining Platformsoftware
Best fit
Automotive dealerships
Primary users
Fixed Ops Director · Marketing Director
Departments
Service departments
Core capabilities
- AI voice engagement
- Appointment scheduling
- Repair order management
- Service lane tools
What it helps dealers do
- Automate customer voice engagement
- Manage repair orders
- Manage service-lane workflow
- Schedule customer appointments
- Contacts inactive customers to invite them back to the dealership.
- Handles customer calls using AI call agents to avoid missed calls.
Key ecosystem & connections
Connections
- DealerBuilt · Integration
- Fortellis · Integration
Is Total Customer Connect a good equity mining for dealerships?
A platform providing innovative, customer-centric solutions for automotive dealerships. DealerApproved needs 5 more qualifying verified dealer reviews before publishing a rating.
Research Total Customer Connect before a demo or renewal
Use the verified product facts below alongside real dealer experiences, reported issues, alternatives and qualified comparisons. DealerApproved keeps vendor facts separate from dealer opinion.
What is Total Customer Connect used for at a dealership?
Automate customer voice engagement · Manage repair orders · Manage service-lane workflow · Schedule customer appointments · Contacts inactive customers to invite them back to the dealership. · Handles customer calls using AI call agents to avoid missed calls.
What are Total Customer Connect's main features?
- AI voice engagement
- Appointment scheduling
- Repair order management
- Service lane tools
- Text messaging
- Sends customer notifications about available parts.
What dealerships is Total Customer Connect best suited for?
Total Customer Connect is currently documented for Automotive dealerships, Fixed Ops Director, Marketing Director, Service departments.
What does Total Customer Connect integrate with?
DealerBuilt, Fortellis.
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