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ActivEngage is a dealership communications platform used by dealerships to chat with website shoppers, support online vehicle-shopping and deal workflows, set customer appointments, support OEM dealership programs, and schedule customer appointments.
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REAL DEALER EXPERIENCE
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DealerApproved Product Information
Product Intelligence v2Evidence-backed, plain-English product facts. Dealer reviews and vendor-provided content stay separate. Last researched .
Communications Platformsoftware
Primary users
Internet / BDC Manager · Sales Manager
Departments
BDC / Internet · Sales
Core capabilities
- Live chat
- OEM program support
- Digital retailing
- Appointment scheduling
What it helps dealers do
- Chat with website shoppers
- Support online vehicle-shopping and deal workflows
- Set customer appointments
- Support OEM dealership programs
- Schedule customer appointments
Key ecosystem & connections
Connections
- Autotrader · Integration
- ELEAD CRM · API / data connection
- Fortellis · API / data connection
- Orbee · Integration
- RouteOne · Integration
Is ActivEngage a good dealership messaging platform for dealerships?
ActivEngage is a dealership communications platform used by dealerships to chat with website shoppers, support online vehicle-shopping and deal workflows, set customer appointments, support OEM dealership programs, and schedule customer appointments. DealerApproved needs 5 more qualifying verified dealer reviews before publishing a rating.
Research ActivEngage before a demo or renewal
Use the verified product facts below alongside real dealer experiences, reported issues, alternatives and qualified comparisons. DealerApproved keeps vendor facts separate from dealer opinion.
What is ActivEngage used for at a dealership?
Chat with website shoppers · Support online vehicle-shopping and deal workflows · Set customer appointments · Support OEM dealership programs · Schedule customer appointments
What are ActivEngage's main features?
- Live chat
- OEM program support
- Digital retailing
- Appointment scheduling
- Appointment setting
What dealerships is ActivEngage best suited for?
ActivEngage is currently documented for Internet / BDC Manager, Sales Manager, BDC / Internet, Sales.
What does ActivEngage integrate with?
Autotrader, ELEAD CRM, Fortellis, Orbee, RouteOne.
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Related products are selected from shared categories, capabilities, dealership use cases and integration context — not vendor sponsorship.